March 13, 2020

Jamba Family,

We know the last few weeks have been challenging and confusing. We understand there is an abundance of concern surrounding the Coronavirus (COVID-19) and our thoughts are with everyone affected.

As our communities continue to feel the increased impact of Coronavirus, we want to reassure you that the wellbeing of our fans and families are always our top priority. At Jamba, we pride ourselves on having clean locations so you can enjoy our whirl’d famous smoothies, juices and bowls. We also want to proactively inform you of the steps we’re taking at our locations:

• Following all guidance and updates suggested by the CDC, and local departments of public health

• Adhering to sanitation and cleaning procedures, every store, every day

• Increasing the frequency of cleaning, especially high-touch areas

• Encouraging our employees to stay home from work if they are not feeling well so they can recover without worry

• Pausing the reusable tumbler program and the insertion of straws into our smoothies for our guests

• Continuing to offer options for online ordering and tamper-evident delivery

As this situation evolves, Jamba locations may implement additional measures, including staffing or service modification.

Thank you for putting your trust in us and for your patience as we navigate this challenging environment one day at a time. For further information please refer to the Centers for Disease Control & Prevention and the World Health Organization for the most up-to-date information about the Coronavirus (COVID-19).

Sincerely,

Geoff Henry, President

Thanks for Supporting Us!

As part of the Focus Brands family, our Jamba corporate and locally owned and operated locations are proud of our continued steps to ensure the wellbeing and comfort of our guests and team members remain a high priority. This video highlights a few of our enhanced measures Jamba locations commit to every day. For over 30 years, we have been dedicated to making eating better easier and take great pride in being part of our local communities. We are grateful for the continued support and we look forward to seeing you soon.

About Jamba, Inc.

Jamba is the global lifestyle brand leader serving on-the-go freshly blended fruit and vegetable smoothies, made-to-order bowls, fresh-squeezed juices and shots, boosts and bites. Jamba has more than 850 locations operating in 36 U.S. states, as well as the Philippines, Taiwan, South Korea, Thailand and Japan. For more information and to stay connected, follow @JambaJuice on Twitter and Instagram or visit jamba.com.

About Focus Brands

Atlanta-based Focus Brands Inc. is a leading developer of global multi-channel foodservice brands. Focus, through its affiliate brands, is the franchisor and operator of more than 6,000 restaurants, cafes, ice cream shoppes and bakeries in the United States, the District of Columbia, Puerto Rico and over 50 foreign countries under the brand names Carvel^®, Cinnabon^®, Schlotzsky's^®, Moe's^®, Auntie Anne's^®, McAlister's Deli^® and Jamba Juice^®, as well as Seattle's Best Coffee^® on certain military bases and in certain international markets. Please visit www.focusbrands.com to learn more.